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For help and/or general enquiries, email us at contact@polyconvenience.store

General Info

We accept most major credit cards (Visa, Mastercard, and American Express), PayPal, and Bitcoin. We reserve the right to require additional identification verification for international or suspicious orders in efforts to prevent fraud.

Although availability may be indicated on our site, we cannot guarantee product availability. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.

Colours may alter slightly between online and physically. I'm colourblind.

Shipping Info

Please allow up to 10 business days for order processing and an additional 7-10 business days for delivery unless stated otherwise or for preorders. International shipments are subject to additional duties, taxes and other customs fees. We are not responsible for tariffs or customs fees. Please allow at least 4-6 weeks for international orders to be delivered.

All orders are shipped via USPS. We are not responsible for any lost, stolen, or damaged packages once the package has been shipped. We cannot guarantee delivery dates. During peak seasons, please order early to allow time for processing and standard shipping

Fit & Care Guide

Wash cold & hang dry.

Turn screenprinted pieces inside out to reduce fading and/or cracking of the print.

Return / Exchange

Items returned within 7 days of the package arrival date in same as new condition is eligible for a refund/exchange.

Items must be in new condition (not worn or washed). Shipping fees are not covered. Refunds are credited to original payment method used within 8-10 business days of processing the return. Items subject to a 20% restocking fee. If you believe you have received a defective/incorrect product you may be eligible for a return/exchange.

To start a return/exchange email: